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Try Different Thinking

Think Different Achieve More

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WHO FOUNDED DIFFERENT THINKING?

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James Smith M-OpEx

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Founder and Lead Coach

As a certified Practitioner (P-OpEx), Specialist (S-OpEx) and Master (M-OpEx) of Operational Excellence, I wanted to use my skills and experience to work directly with individuals and businesses to improve their performance and to help them grow. With this grounding in Operational Excellence I am able to help people and companies excel on their improvement journeys. For more information on P-OpEx, S-OpEx and M-OpEx certifications see our certifications page.

 

I founded Different Thinking to put over fifteen years of working in a wide variety of areas in the manufacturing industry to good use.

 

I am passionate about achieving results through people, and I firmly believe that the best solutions come from a collaborative, cross-functional approach.

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I have worked in many key areas of the modern manufacturing business, including experience in Operations, Customer Services, Supply Chain, Sales and Design up to senior management level.

Chris Walden - Operations Manager, Magnum Ice Cream Company

“We partnered with James to deliver Root Cause Analysis training across multiple work levels. The programme was tailored to our business and highly engaging.
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We’re already seeing learning applied in daily fault-finding activities, with teams taking a more structured and effective approach to identifying and addressing root causes.
 
We would highly recommend this training to organisations looking to strengthen problem-solving capability.”
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